Dawgs at Work LLC is committed to protecting your privacy and communicating with clients responsibly. This page explains how our text messaging program works, how consent is collected, what information we collect, and how that information is used and protected.

SMS Communications Program

Dawgs at Work may use SMS text messaging to communicate with current and prospective clients regarding our dog training services, appointments, programs, and client accounts.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling or location updates
• Training lesson information
• Program enrollment updates
• Client account notifications
• Payment or administrative reminders
• Responses to questions or service inquiries
• Other service-related communications

Dawgs at Work does not send unsolicited text messages. You will only receive text messages after voluntarily providing your mobile telephone number and consenting to receive SMS communications.

How You Opt In

Clients may opt in to receive text messages from Dawgs at Work through our online client portal, website forms, enrollment forms, or direct written consent.

When an online form includes an SMS consent option:

• The SMS consent checkbox is optional.
• The checkbox is not selected by default.
• You must actively select the checkbox to provide consent.
• SMS consent is not required to purchase services, create an account, enroll in training, or otherwise work with Dawgs at Work.
• You may decline SMS communications and continue using our services.

By selecting the SMS consent checkbox and submitting your mobile telephone number, you agree to receive service-related text messages from Dawgs at Work at the number provided.

Consent to receive text messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies based on your appointments, training program, account activity, and communication needs.

You may receive multiple messages during periods involving appointment scheduling, active training, program enrollment, or important service updates. You may receive fewer or no messages when there is no active service-related information to communicate.

Message and Data Rates

Message and data rates may apply according to the terms of your mobile service provider and wireless plan.

Dawgs at Work does not charge a separate fee for receiving SMS communications. Your mobile carrier may charge fees for sending or receiving text messages.

Opting Out

You may opt out of SMS communications at any time by replying: STOP

After you submit an opt-out request, you may receive one final message confirming that you have been unsubscribed. You will no longer receive SMS communications from Dawgs at Work unless you provide consent again.

Supported opt-out keywords may also include CANCEL, END, QUIT, REVOKE, or UNSUBSCRIBE.

Opting out of SMS communications does not cancel your appointments, training services, client account, contractual responsibilities, or other communications with Dawgs at Work. We may continue to contact you through email, telephone calls, the client portal, or other methods when necessary.

Help and Support

For assistance with SMS communications, reply: HELP

You may also contact Dawgs at Work directly.

Privacy Policy

Dawgs at Work respects your privacy. We collect only the information reasonably necessary to provide services, communicate with clients, manage accounts, schedule appointments, process enrollments, and operate our business.

Information we may collect includes:

• Your name
• Email address
• Mobile telephone number
• Mailing address
• Information about your dog
• Appointment and training information
• Program enrollment information
• Client account information
• Payment and transaction information
• Communications you send to us
• SMS consent and opt-out records

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide dog training and related services
• Schedule and confirm appointments
• Send appointment reminders and service updates
• Manage your client account
• Process program enrollment
• Maintain training and service records
• Process payments
• Provide customer support
• Meet legal, regulatory, insurance, and recordkeeping obligations
• Protect the safety and security of our clients, staff, dogs, systems, and business

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or lead generators.

Dawgs at Work does not sell, rent, or provide mobile telephone numbers or SMS consent information to outside organizations for their own marketing or promotional use.

We may use service providers that help us operate our communications, scheduling, payment, website, client management, or recordkeeping systems. These providers may process information only as necessary to perform services on behalf of Dawgs at Work and are not authorized to use mobile information or SMS consent for their own marketing or promotional purposes.

Information Sharing

Dawgs at Work may disclose information when reasonably necessary to:

• Provide services requested by you
• Work with technology, payment, scheduling, hosting, communications, or professional service providers
• Comply with applicable laws, regulations, court orders, or legal processes
• Protect the rights, property, safety, or security of Dawgs at Work, our clients, our staff, or others
• Investigate fraud, misuse, security incidents, or violations of our agreements

All categories of information sharing described above exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and training records, comply with legal or contractual obligations, resolve disputes, and enforce our agreements.

SMS consent and opt-out records may be retained to document compliance with communication preferences and applicable messaging requirements.

SMS Terms and Conditions

By voluntarily opting in to receive text messages from Dawgs at Work, you acknowledge and agree that:

1. You are authorized to provide the mobile telephone number submitted.
2. You consent to receive service-related SMS messages from Dawgs at Work.
3. Message frequency varies.
4. Message and data rates may apply.
5. Consent is not a condition of purchasing goods or services.
6. You may reply STOP at any time to opt out.
7. You may reply HELP for assistance.
8. Mobile carriers are not responsible for delayed or undelivered messages.
9. Delivery of text messages is subject to the availability and operation of wireless networks and mobile service providers.
10. Dawgs at Work may update or discontinue its SMS program when necessary.
11. Your continued participation after an update to these terms constitutes acceptance of updated terms, where permitted by law.

Contact Dawgs at Work

Questions regarding SMS communications, privacy, or these terms may be directed to:

Dawgs at Work LLC
Email: dawgsatwork@propetware.com
Website: dawgsatwork.com